The Health Information Management department maintains records of the care patients receive while they are at Palmdale Regional Medical Center. As required by state and federal law, these records are kept in strict confidence and are only released with proper authorization from the patient.

We offer the following options to allow patients to obtain medical records and/or radiology studies from Palmdale Regional Medical Center:

Online​

For the quickest response time, submit your medical record request through our online medical correspondence system.

Mail

You may mail your written request to:

Health Information Management Department (Medical Records)
Palmdale Regional Medical Center
38600 Medical Center Drive
Palmdale, CA 93551​

DOWNLOAD REQUEST FORM

Fax

You may send your written request to our secure fax machine at 661-382-5499​.

In-Person​

As we continue our efforts to combat the effects of the coronavirus (COVID-19), the safety of our patients and staff is of upmost concern. Therefore, we are restricting in-person access to our Release of Information suite with the following exceptions noted below. Please use the other options provided on this website to request access to your records, i.e. online, mail, phone, fax, and/or via your provider. We apologize for any inconvenience.

Exceptions for In-Person Requests: Process servers and patients/representatives who require urgent/same day imaging CDs

The Release of Information department is located at 38600 Medical Center Drive, Palmdale, CA 93551. The department is open from 8:00 am to 4:00 pm, Monday through Friday, excluding holidays.

Note: While you are at your provider’s office for your follow-up appointment, the provider’s office can call the Release of Information department (661-382-5048 opt. 3) for any required documentation and we will fax the information directly to their office. In addition, imaging CDs can be mailed directly to your provider.

Telephone

If you have any questions or would like additional information, please call us at 661-382-5048 and our staff would be happy to assist you. Please be advised that to protect our patient’s privacy and health information, we do not accept telephone requests and we do not disclose any information over the telephone.